Outage in FinTecSystems

Service outage

Resolved Major

January 20, 2024 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We’re experiencing a service outage with all products. Our team is currently working to restore the service. We apologize for any inconvenience and will post another update as soon as possible.

Components affected

FinTecSystems API FinTecSystems Webhook Queue FinTecSystems Database FinTecSystems Website FinTecSystems Banking Interfaces

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/20/2024 07:50PM

This incident has been resolved.

MONITORING about 2 years ago - at 01/20/2024 07:30PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 01/20/2024 07:25PM

We are restarting our system now, we expect an outtage for approx 10 minutes.

IDENTIFIED about 2 years ago - at 01/20/2024 07:11PM

We will implement a fix and need to restart our system soon, we assume that there will be an outtage for ~10 minutes.

IDENTIFIED about 2 years ago - at 01/20/2024 06:23PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 01/20/2024 06:14PM

The issue has been identified and a fix is being implemented.

MONITORING about 2 years ago - at 01/20/2024 05:57PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 01/20/2024 05:55PM

We’re experiencing a service outage with all products. Our team is currently working to restore the service. We apologize for any inconvenience and will post another update as soon as possible.

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