Outage in Fireberry

Journeys - Fireberry Marketing

Resolved Major

March 26, 2026 - Started 14 days ago - Lasted about 8 hours
Official incident page

Incident Report

The issue has been identified and a fix is being implemented.

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Latest Updates ( sorted recent to last )

RESOLVED 14 days ago - at 03/26/2026 08:11PM

This incident has been resolved.

MONITORING 14 days ago - at 03/26/2026 08:00PM

Fixed

MONITORING 14 days ago - at 03/26/2026 05:41PM

We are continuing to monitor for any further issues.

MONITORING 14 days ago - at 03/26/2026 03:07PM

We are continuing to monitor for any further issues.

MONITORING 14 days ago - at 03/26/2026 02:41PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 14 days ago - at 03/26/2026 01:11PM

The issue has been identified and a fix is being implemented.

Latest Fireberry outages

A cross-system issue with record loading - 14 days ago

Records viewing malfunction - about 2 months ago

Team Inbox malfunction - 6 months ago

API service malfunction - 6 months ago

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