Outage in Fireblocks

FB197U: Degraded infrastructure performance

Resolved Major
August 20, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Fireblocks infrastructure is currently experiencing issues affecting transaction processing, wallet, and API operations. We are actively investigating this issue.
Components affected
Fireblocks Ripple Fireblocks Tezos Fireblocks EOS Fireblocks SmartBCH Fireblocks Web Console Fireblocks Omni Layer Fireblocks Algorand Fireblocks API Fireblocks Optimistic Ethereum Fireblocks Litecoin Fireblocks Moonriver Fireblocks Stellar Fireblocks Cardano Fireblocks Dash Fireblocks Polkadot Fireblocks Ronin Fireblocks NEAR Fireblocks Solana Fireblocks NEM Fireblocks Arbitrum Fireblocks Ethereum Fireblocks eCash Fireblocks TRON Fireblocks Ethereum Classic Fireblocks Bitcoin Cash Fireblocks Chiliz Fireblocks Avalanche Fireblocks CELO Fireblocks Hedera Hashgraph Fireblocks Songbird Fireblocks Velas Fireblocks Fantom Fireblocks Moonbeam Fireblocks Binance Smart Chain Fireblocks Mobile app Fireblocks Bitcoin SV Fireblocks Cosmos Fireblocks Polygon Fireblocks RSK Smart Bitcoin Fireblocks Bitcoin Fireblocks Terra Classic Fireblocks Ethereum Test (Ropsten) Fireblocks Terra Fireblocks EVMOS Fireblocks Zcash Fireblocks Kusama
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/20/2023 11:44AM

This incident has been resolved.

MONITORING over 1 year ago - at 08/20/2023 11:33AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 08/20/2023 11:33AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 08/20/2023 11:20AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 08/20/2023 11:02AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 08/20/2023 11:01AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 08/20/2023 11:00AM

Fireblocks infrastructure is currently experiencing issues affecting transaction processing, wallet, and API operations.
We are actively investigating this issue.

Latest Fireblocks outages

FB373U: Outgoing transaction issues on Solana blockchain - 4 days ago
FB372U: Intermittent delays with transactions and degraded web console performance - 13 days ago
FB372U: Login Issues with Fireblocks Console - 17 days ago
FB371U: Authentication Issues with Fireblocks Console - 17 days ago
FB368U: Intermittent delays with updating balance and transactions statues on Fireblocks console - 20 days ago

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