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Outage in Fireblocks

FB202U: Intermittent issues with outgoing transactions on the Binance Smart Chain network

Resolved Major
August 31, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our transaction processing infrastructure is currently experiencing an issue that is causing Binance Smart Chain outgoing transactions to fail with INSUFFICIENT_FUNDS_FOR_FEE status. We are actively investigating the issue.
Components affected
Fireblocks Binance Smart Chain

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/31/2023 12:37PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 08/31/2023 12:03PM

The issue has been identified and a fix is being implemented, as a workaround please set a custom fee level upon submitting the transaction.

MONITORING over 2 years ago - at 08/31/2023 11:53AM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 08/31/2023 11:53AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 08/31/2023 11:49AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 08/31/2023 11:49AM

Our transaction processing infrastructure is currently experiencing an issue that is causing Binance Smart Chain outgoing transactions to fail with INSUFFICIENT_FUNDS_FOR_FEE status.
We are actively investigating the issue.

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