Outage in Fireblocks

FB323U: Issues with approving and signing transactions on Fireblocks mobile application and co-signer

Resolved Major
May 08, 2024 - Started over 1 year ago - Lasted 41 minutes
Official incident page

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Outage Details

Our Mobile notification processing infrastructure is currently experiencing an issue that is causing issues with approving and signing transactions on the mobile application. We are actively investigating this issue.
Components affected
Fireblocks Mobile app
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/08/2024 08:35AM

This incident has been resolved. If you encounter issues signing a specific transaction from before the incident, cancel and re-initiate it. If you continue to have trouble, please reach out to Fireblocks support.

MONITORING over 1 year ago - at 05/08/2024 08:28AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 05/08/2024 08:23AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 05/08/2024 08:18AM

Our Mobile and co-signer processing infrastructure is currently experiencing an issue that is causing issues with approving and signing transactions on the mobile application and via co-signer. We are actively investigating this issue.

INVESTIGATING over 1 year ago - at 05/08/2024 08:16AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 05/08/2024 08:10AM

Our Mobile notification processing infrastructure is currently experiencing an issue that is causing issues with approving and signing transactions on the mobile application. We are actively investigating this issue.

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