Outage in Fireblocks

FB414: Intermittent delays with outgoing transactions and issues with login to Fireblocks console

Resolved Major
April 11, 2025 - Started about 1 month ago - Lasted 37 minutes
Official incident page

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Outage Details

Our transaction processing infrastructure is currently experiencing an issue that is causing a delay in finalizing the transaction status. Symptoms include outgoing transactions stuck on "QUEUED" and "PENDING_SIGNATURE" statuses. Our login infrastructure is currently experiencing an issue that is causing login failures for Console users. Our API infrastructure is currently experiencing an issue which is causing timeout or errors while calling the API endpoints. We are actively investigating this issue.
Components affected
Fireblocks API Fireblocks Web Console
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/11/2025 10:25AM

This incident has been resolved.

MONITORING about 1 month ago - at 04/11/2025 10:11AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 04/11/2025 10:06AM

Our transaction processing infrastructure is currently experiencing an issue that is causing a delay in finalizing the transaction status.
Symptoms include outgoing transactions stuck on "QUEUED" and "PENDING_SIGNATURE" statuses.
Our login infrastructure is currently experiencing an issue that is causing login failures for Console users.
Our API infrastructure is currently experiencing an issue which is causing timeout or errors while calling the API endpoints.
We are actively investigating this issue.

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