Outage in FireHydrant

We've observed an availability or performance issue with Slack

Resolved Minor
February 26, 2025 - Started 13 days ago - Lasted about 9 hours
Official incident page

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Outage Details

Our systems have detected an availability or performance update with Slack and we're investigating the impact. We'll update with further information as it becomes available. Our web UI is not impacted and can be accessed at https://app.firehydrant.io/ You can also visit Slack's status page at https://status.slack.com/ for more information.
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 02/27/2025 12:56AM

Slack reports that full functionality has been restored.

If you're still encountering any trouble, please reload Slack using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux).

IDENTIFIED 13 days ago - at 02/26/2025 10:25PM

Slack states that while some users may notice improvements, they remain focussed on resolving the issues and are working on this with the highest urgency.

"Remediation work involves repairing affected database shards, which are causing feature degradation issues. This has become a diligent process to ensure we're prioritizing the database replicas with the most impact."

The FireHydrant UI remains unaffected, and we're continuing to monitor Slack's status page for updates https://slack-status.com/2025-02/1b757d1d0f444c34

IDENTIFIED 13 days ago - at 02/26/2025 08:53PM

Slack has identified the cause of the issue and are continuing to monitor their health metrics, but are still not fully resolved. Some users may still have issues loading their workspaces.

"Our work is still ongoing to restore affected backend services to returning functionality to impacted features." https://slack-status.com/2025-02/1b757d1d0f444c34

INVESTIGATING 13 days ago - at 02/26/2025 06:29PM

Slack is "still working to restore functionality to affected Slack features such as sending messages, workflows, threads and other API-related features"

INVESTIGATING 13 days ago - at 02/26/2025 05:56PM

Slack continues to report issues with connecting or loading Slack. "Our investigation is still in progress with regard to deprecated functionality for Slack features such as workflows, threads, sending messages and API-related features. We'll be back with more updates as soon as they're available."

You can monitor the status of Slack's incident at https://slack-status.com/2025-02/1b757d1d0f444c34

INVESTIGATING 13 days ago - at 02/26/2025 05:13PM

Slack reports they are "We're continuing our efforts to restore functionality to affected features such as workflows, sending messages, threads and API-related features. Users may also experience issues when attempting to log-in. We appreciate your continued patience. More updates will be shared as soon as possible.", This may affect your ability to use FireHydrant's Slack integration.

We recommend using our web UI to manage incidents reliably https://app.firehydrant.io/

You can also visit Slack's status page at https://slack-status.com/2025-02/1b757d1d0f444c34 for more information.

INVESTIGATING 13 days ago - at 02/26/2025 04:34PM

Slack reports they are "still working to restore functionality to affected Slack features such as sending messages, workflows, threads and other API-related feature", which may affect your ability to use FireHydrant's Slack integration.

We recommend using our web UI to manage incidents reliably https://app.firehydrant.io/

You can also visit Slack's status page at https://slack-status.com/2025-02/1b757d1d0f444c34 for more information.

INVESTIGATING 13 days ago - at 02/26/2025 04:16PM

Slack is also reporting some workflows may also be experiencing issues, which may impact your ability to use FireHydrant's Slack integration and workflows.

Our web UI is not impacted and can be accessed at https://app.firehydrant.io/

IDENTIFIED 13 days ago - at 02/26/2025 04:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 13 days ago - at 02/26/2025 04:08PM

Slack is reporting trouble connecting or loading Slack, and that a variety of API endpoints, sending/receiving messages, and some threads loading are impacted.

We will continue to monitor their status page for updates.

You can monitor the status of Slack's incident at https://slack-status.com/2025-02/1b757d1d0f444c34 for more information.

INVESTIGATING 13 days ago - at 02/26/2025 04:04PM

Our systems have detected an availability or performance update with Slack and we're investigating the impact. We'll update with further information as it becomes available.

Our web UI is not impacted and can be accessed at https://app.firehydrant.io/

You can also visit Slack's status page at https://status.slack.com/ for more information.

Latest FireHydrant outages

API latency detected - about 1 month ago
API degradation - 3 months ago

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