Outage in FireNet

FireNet Internet Outage

Resolved Major

June 08, 2021 - Started over 4 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue with internet connevtivity. Connectivity went down around 12:45pm AEST with most service restoring around 1:15pm.

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Latest Updates ( sorted recent to last )

RESOLVED over 4 years ago - at 06/09/2021 06:03AM

We have received confirmation from our upstream that the issue is now resolved on their end.

This issue will now be marked as resolved.

If you continue to experience any issues with your connection please reach out to our support team on 02 9397 7050 or support@firenet.com.au

MONITORING over 4 years ago - at 06/09/2021 04:22AM

Upon investigation the outage was caused by an upstream provider broadcast storm. We were able to shut down the port and resolve the issue on our side.

The provider has now resolved their issue so we have now re-enabled the port and will continue to monitor and shut down again if necessary.

INVESTIGATING over 4 years ago - at 06/09/2021 03:25AM

We are currently investigating an issue with internet connevtivity.

Connectivity went down around 12:45pm AEST with most service restoring around 1:15pm.

Latest FireNet outages

Major Voice outage in Sydney - almost 3 years ago

Partial Brisbane Outage - over 3 years ago

Upstream Provider outage in Sydney NSW - over 4 years ago

Ip Transit and Internet degraded performance in NSW - about 5 years ago

VoIP degraded performance - over 5 years ago

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