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Outage in Firezone Production

Relay channel binds conflicting for some Gateways

Resolved Minor
February 25, 2026 - Started 2 months ago - Lasted about 12 hours
Official incident page

Incident Report

We are currently investigating logs regarding failed channel bindings for some Gateways.
Components affected
Firezone Production Relay Servers

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RESOLVED about 2 months ago - at 02/26/2026 06:35AM

The issue turned out to be a misbehaving NAT device between some customer Gateways and our Relay servers and not an issue in Firezone's infrastructure specifically.

INVESTIGATING 2 months ago - at 02/25/2026 06:32PM

We are currently investigating logs regarding failed channel bindings for some Gateways.

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