Outage in Fivetran

Criteo connectors failing with HTTP 504 Gateway Timeout error

Resolved Minor
September 11, 2023 - Started over 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

The issue has been identified and we are working to resolve it.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/11/2023 09:57PM

We have resolved this incident.

MONITORING over 1 year ago - at 09/11/2023 07:22PM

Criteo has addressed the root cause of the issue, and they have confirmed the issue is resolved on their status page.

https://status.criteo.com/incidents/6knywjcxpdsr

Connectors are beginning to recover, and we are continuing to monitor the Fivetran Criteo connector.

IDENTIFIED over 1 year ago - at 09/11/2023 03:51PM

We are receiving HTTP 504 Gateway Timeout errors when querying Criteo for Adset Statistics Report data. We are in the process of creating a temporary workaround and will continue to investigate the issue in more detail.

IDENTIFIED over 1 year ago - at 09/11/2023 03:06PM

The issue has been identified and we are working to resolve it.

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