Outage in Fivetran

Apple App Store Failing With the Error: "This request can not be processed right now Reporter is currently unavailable"

Resolved Minor

April 29, 2025 - Started 12 months ago - Lasted about 12 hours
Official incident page

Incident Report

We have identified some Apple App Store connections failing with the error: "This request cannot be processed right now Reporter is currently unavailable". We are actively investigating the cause of these failures.

Components affected

Fivetran Apple App Store

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/30/2025 07:38AM

We have resolved this incident.

MONITORING 12 months ago - at 04/29/2025 09:44PM

Following a thorough investigation of our Fivetran Apple App Store connector code, we have not identified any issues on our side.

We observed that the affected connectors began to recover spontaneously without any intervention from Fivetran. Based on this observation, we have concluded that the root cause of this issue was a temporary API problem originating from Apple's end.

While the issue appears to have resolved itself, we will continue to monitor the situation to ensure stability. If you continue to experience this error, please don't hesitate to reach out to our support team.

INVESTIGATING 12 months ago - at 04/29/2025 07:36PM

We have identified some Apple App Store connections failing with the error: "This request cannot be processed right now Reporter is currently unavailable".

We are actively investigating the cause of these failures.

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