Outage in Fivetran

Connector syncs not running as scheduled

Resolved Minor
November 12, 2024 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

We have identified an issue with our connector syncs, where the connector syncs are not running as per the schedule. Our team is actively investigating this problem and will share further updates as we make progress.
Components affected
Fivetran General Services
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/12/2024 06:56PM

This incident has been resolved. We have observed that the affected connectors are syncing successfully and on schedule.

MONITORING about 1 month ago - at 11/12/2024 05:15PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 11/12/2024 04:44PM

We have identified that this issue was caused by recent changes to the scheduler workflow, and we are currently working on a fix.

IDENTIFIED about 1 month ago - at 11/12/2024 02:05PM

We have identified an issue with our connector syncs, where the connector syncs are not running as per the schedule. Our team is actively investigating this problem and will share further updates as we make progress.

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