Outage in Fivetran

3rd Party: Iterable connectors are failing with “HTTP 504 Gateway Time-out”

Resolved Minor
December 18, 2024 - Started about 2 months ago - Lasted about 20 hours
Official incident page

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Outage Details

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Iterable
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 12/19/2024 06:23AM

This incident has been resolved.

MONITORING about 2 months ago - at 12/19/2024 04:10AM

The number of failures has been reduced, and we are monitoring the results.

IDENTIFIED about 2 months ago - at 12/18/2024 10:54AM

We have identified a source-side issue where our requests to the Iterable API are failing with “HTTP 504 Gateway Time-out”.

There is a spike in failures on the Iterable service health page - https://statusgator.com/services/iterable

We have reached out to Iterable Support to know more about the issue.

IDENTIFIED about 2 months ago - at 12/18/2024 10:45AM

The issue has been identified and we are working to resolve it.

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