Outage in Fivetran

3rd Party: Some syncs are delayed in the AWS us-east-1 region

Minor
October 20, 2025 - Started about 4 hours ago
Official incident page

Incident Report

We have identified an issue where some syncs are being delayed in the AWS us-east-1 region due to issues with the underlying cloud service provider. We are currently investigating in more detail and will provide additional updates accordingly.
Components affected
Fivetran General Services

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Latest Updates ( sorted recent to last )
IDENTIFIED 13 minutes ago - at 10/20/2025 05:54PM

We are in contact with AWS. They have recently communicated that they are working to resolve the incident on their end.
MDLS warehouses in regions outside of AWS us-east-1 have also seen related failures.

The AWS status page can also be found here: https://health.aws.amazon.com/health/status

We will continue to provide updates as we have them.

IDENTIFIED about 4 hours ago - at 10/20/2025 02:30PM

We have identified an issue where some syncs are being delayed in the AWS us-east-1 region due to issues with the underlying cloud service provider. We are currently investigating in more detail and will provide additional updates accordingly.

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