Outage in Flash

Phone Support Provider Degraded Performance

Resolved Minor

March 28, 2023 - Started almost 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

Our virtual call center provider is experiencing degraded performance, preventing some calls from being connected to a Support technician. We are monitoring the issue, and will provide an update as soon as our provider has resolved the issue. Please email our Support team at support@flashparking.com if you are unable to connect to a technician. This issue does not impact performance of any products.

Components affected

Flash Valet Flash PARCS Flash AR

Need to monitor Flash outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 03/28/2023 10:09PM

Our virtual call center provider has reported that this is resolved. We are now seeing calls connect to Support technicians as expected.

INVESTIGATING almost 3 years ago - at 03/28/2023 05:54PM

Our virtual call center provider is experiencing degraded performance, preventing some calls from being connected to a Support technician. We are monitoring the issue, and will provide an update as soon as our provider has resolved the issue.

Please email our Support team at support@flashparking.com if you are unable to connect to a technician.

This issue does not impact performance of any products.

Latest Flash outages

Service Degradation for FlashParcs & FlashValet - 12 days ago

Service Degradation - 27 days ago

Validation Portal Intermittent Availability - about 1 month ago

Parkonect Portal Degradation - about 1 month ago

ExpressPay Incident: Degraded Service - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook