Outage in Flash

Credit Card Transaction Processing Delay - USAePay

Resolved Minor

February 04, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We have been informed by our payment processing partner that they are investigating an issue where customers are experiencing some delays or failures when trying to process transactions with FlashValet or FlashPARCS. FlashParking will monitor our payment processing partner for further updates. This issue only effects those merchants processing credit cards in the USAePay payment gateway. Further information can also be obtained at https://status.usaepay.com/

Components affected

Flash Valet Flash PARCS Flash AR

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/04/2025 10:46PM

Our payment processor has further narrowed the scope of impact to customers utilizing the TSYS merchant platform for their merchant services. They are no longer observing transaction processing errors and we will consider this incident resolved.

Incident history from our payment processor can be found here: https://status.io/pages/incident/584315a9bb1263500e0004b6/67a28c93d403cb05d35f308c

IDENTIFIED about 1 year ago - at 02/04/2025 10:17PM

Our payment processing partner is reporting that merchant processing has been stable. We will continue to monitor the platform for further errors.

IDENTIFIED about 1 year ago - at 02/04/2025 10:09PM

We have been informed by our payment processing partner that they are investigating an issue where customers are experiencing some delays or failures when trying to process transactions with FlashValet or FlashPARCS. FlashParking will monitor our payment processing partner for further updates.

This issue only effects those merchants processing credit cards in the USAePay payment gateway.

Further information can also be obtained at https://status.usaepay.com/

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