Possible anti-passback protections issue

Our team has addressed all identified issues, and all systems are currently operating as expected. We will continue to closely monitor performance to ensure stability moving forward.

Thank you for your patience .

As of 3:56 AM, all affected locations have been fully restored. Our team will continue to monitor system performance through the morning to ensure everything remains stable.

Thank you for your patience while we resolved this issue

Our engineers have identified that at some FlashPARCS locations, a subset of monthly and contract parkers may be experiencing anti-passback violations. These locations may also see inaccurate capacity counts.

We have already initiated the remediation process, which is running overnight, and we expect all affected locations to be fully resolved before the morning rush (Eastern Time).

Important: Please do not set your location to “neutral” mode for monthly or contract parkers.

Your revenue has not been impacted — all payment processing and revenue flows remain fully operational.

Thank you for your patience and understanding while we work to resolve this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently investigating an issue with anti-passback protections that may be impacting some locations. We will provide updates as soon as more information becomes available.

We appreciate your patience as we continue our investigation.