Outage in Flash

Service Degradation for FlashParcs & FlashValet

Resolved Major

January 23, 2026 - Started 12 days ago - Lasted about 3 hours
Official incident page

Incident Report

Our team is currently investigating potential issues affecting FlashParcs and Flash Valet. We will update the status when the issue has been identified.

Components affected

Flash Valet Flash PARCS

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 01/23/2026 09:23PM

This incident has been resolved.

MONITORING 12 days ago - at 01/23/2026 08:41PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 days ago - at 01/23/2026 07:40PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 days ago - at 01/23/2026 07:25PM

We are currently operating in offline mode and are in the process of gradually restoring full system functionality.

Earlier today, a maintenance command intended for a limited number of kiosks was inadvertently applied across the broader organization. The surge in activity, resulted in failed requests and degraded system performance. To stabilize the environment, kiosks switched into hybrid mode. The system is now stabilizing and we are carefully bringing services back online in a controlled manner.

If you have any immediate operational concerns, please contact our Support team

INVESTIGATING 12 days ago - at 01/23/2026 07:11PM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 01/23/2026 06:11PM

Our team is currently investigating potential issues affecting FlashParcs and Flash Valet. We will update the status when the issue has been identified.

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