Outage in Flatfile

Flatfile v3 - Hook Deploys Failing

Resolved Minor

February 01, 2024 - Started about 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

In Flatfile v3, newly deployed data hooks and changes to data hooks are failing, causing those hooks to not run. We are currently investigating this issue.

Components affected

Flatfile Management Portal Flatfile End User-Facing Component

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 02/01/2024 08:13PM

This incident has been resolved. Net new data hook deploys should all deploy successfully.

MONITORING about 2 years ago - at 02/01/2024 05:42PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 02/01/2024 05:42PM

We have identified these failed deploys are due to reaching our quota for maximum code storage on our cloud provider and are removing archived data to ensure this service can be used again. We have additionally requested an increase in our storage capacity, as well as added alarms for detecting this in advance.

INVESTIGATING about 2 years ago - at 02/01/2024 02:08PM

In Flatfile v3, newly deployed data hooks and changes to data hooks are failing, causing those hooks to not run. We are currently investigating this issue.

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