Outage in Flatfile

Authentication Errors on Legacy Platform

Resolved Minor

August 22, 2024 - Started over 1 year ago - Lasted 44 minutes
Official incident page

Incident Report

We are seeing errors when accessing the Legacy Dashboard, and some Portals. We are currently investigating this issue.

Components affected

Flatfile End User-Facing Component Flatfile Portal 2.0 Flatfile Management Portal

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 08/22/2024 06:17PM

We've identified the source of the errors, and have restored service to the dashboard and Portal services.

INVESTIGATING over 1 year ago - at 08/22/2024 05:37PM

We are seeing errors when accessing the Legacy Dashboard, and some Portals. We are currently investigating this issue.

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