Outage in Flatfile

Errors on Platform API

Resolved Major
December 18, 2024 - Started 4 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are seeing errors when hitting the Platform API for our EU region. We are currently investigating.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/18/2024 02:03PM

Earlier today, we experienced issues with our app due to hitting memory constraints. We have addressed the issue by scaling our app up which has resolved the memory constraints.

INVESTIGATING 4 days ago - at 12/18/2024 01:14PM

We are seeing errors when hitting the Platform API for our EU region. We are currently investigating.

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