Outage in Flatfile
Intermittent job failures
Resolved Minor
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Outage Details
We are seeing some jobs intermittently fail, like file extractions. We are investigating now.
Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/06/2025 06:45PM
As a result of a traffic spike the database connection pool was overwhelmed. We will be updating our rate limiting algorithm to account for this particular type of traffic.
MONITORING
2 months ago - at 03/06/2025 05:49PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 months ago - at 03/06/2025 05:26PM
We are seeing these errors start to recur, investigating now!
MONITORING
2 months ago - at 03/06/2025 05:12PM
We are continuing to monitor for any further issues.
MONITORING
2 months ago - at 03/06/2025 05:12PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 months ago - at 03/06/2025 04:57PM
We are seeing some jobs intermittently fail, like file extractions. We are investigating now.
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