Outage in Flatfile

Error Creating and Loading Spaces

Resolved Major
May 01, 2025 - Started about 10 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are seeing errors creating spaces and are investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 05/01/2025 06:52PM

Earlier today we deployed a feature that relied on a new environment variable. Despite updating the relevant files with the correct variable, one failed to deploy properly resulting in the variable not being found after deployment, and causing the errors that led to spaces not loading. This has been rolled back.

MONITORING about 9 hours ago - at 05/01/2025 04:08PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 9 hours ago - at 05/01/2025 03:59PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 10 hours ago - at 05/01/2025 03:43PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 10 hours ago - at 05/01/2025 03:41PM

We are seeing errors creating spaces and are investigating.

Latest Flatfile outages

Spaces Not Loading - 14 days ago
Intermittent 503 Errors - 29 days ago
Dashboard Inaccessible - about 1 month ago
Intermittent 502s - about 1 month ago

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