Outage in Flatfile

Errors on Platform API

Resolved Major
December 18, 2024 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are seeing errors when hitting the Platform API for our EU region. We are currently investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 12/18/2024 07:20PM

This incident has been resolved. We tuned our database for this region to prevent long running queries.

MONITORING about 2 months ago - at 12/18/2024 04:46PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 12/18/2024 04:26PM

We are seeing errors when hitting the Platform API for our EU region. We are currently investigating.

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