Outage in Flatfile

Increased Number of 400 Errors

Resolved Minor
November 06, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue where some users are seeing an increased number of 400 errors from the API with the message "remaining connection slots are reserved for roles with the SUPERUSER attribute".

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/06/2025 06:53PM

This incident has been resolved.

MONITORING 2 months ago - at 11/06/2025 04:49PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 11/06/2025 04:44PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 11/06/2025 04:24PM

We are no longer seeing these errors however we are continuing to investigate the cause.

INVESTIGATING 2 months ago - at 11/06/2025 03:44PM

We are currently investigating an issue where some users are seeing an increased number of 400 errors from the API with the message "remaining connection slots are reserved for roles with the SUPERUSER attribute".

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