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Outage in Fleetio

Customers Unable to Access Fleetio Web Application (Chicago Region)

Resolved Minor
June 22, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Chicago-region customers experienced connection timeouts, slow page loads, and login failures affecting both the Fleetio web application and API, as well as the Fleetio Go mobile app for approximately 2.2 hours. The disruption was caused by an upstream third-party service provider failure. The third-party provider restored normal operations, fully resolving the incident.

We are currently investigating reports of customers in the Chicago region experiencing issues accessing the Fleetio web application. Affected users may encounter connection timeouts, slow page loads, or difficulty logging in. Our engineering team is actively investigating the issue and working to identify the root cause. We will provide additional updates as more information becomes available. We apologize for the disruption and appreciate your patience while we work to resolve this issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/22/2026 04:39PM

The issue affecting access to the Fleetio web application has been resolved.

Our investigation determined the disruption was caused by an issue with an upstream third-party service provider. The provider has restored normal operations, and we have observed stable service with no further reports of customer impact.

We apologize for any inconvenience this may have caused and appreciate your patience while we worked with our partners to resolve the issue.

MONITORING about 1 month ago - at 06/22/2026 02:43PM

We are no longer seeing reports of customers being unable to access the Fleetio web application, and service appears to be operating normally at this time.

Our investigation determined the issue was related to an upstream third-party service provider. Our team continues to actively monitor the situation to ensure availability.

We will provide additional updates as needed. Thank you for your patience.

INVESTIGATING about 1 month ago - at 06/22/2026 02:28PM

We are currently investigating reports of customers in the Chicago region experiencing issues accessing the Fleetio web application. Affected users may encounter connection timeouts, slow page loads, or difficulty logging in.

Our engineering team is actively investigating the issue and working to identify the root cause. We will provide additional updates as more information becomes available.

We apologize for the disruption and appreciate your patience while we work to resolve this issue.

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