Outage in Fleetio
Auto Approval Automation Functionality – Service Disruption
Resolved MinorIncident Report
Summary AI Generated
Fleetio's Auto Approval Automation functionality was disrupted for approximately 21.8 hours, affecting the Fleetio Web Application and API and preventing repair orders from being automatically approved within set approval limits. During the outage, the feature was paused for unscheduled maintenance, though repair orders could still be manually approved as a workaround. A fix was implemented and monitored overnight, with the incident fully resolved on August 20, 2026.
We are currently investigating an issue with our Auto Approval Automation functionality. While this is being investigated, Auto Approval Automation will be paused for unscheduled maintenance.
Our team is actively working to restore full functionality as quickly as possible. During this time, Auto Approval may be temporarily unavailable.
Repair Orders can still be manually approved in the interim.
We apologize for any inconvenience and appreciate your patience. We will provide an update as soon as more information becomes available.
Components affected
Fleetio Web Application & APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/20/2026 12:41PM
This incident has been resolved.
MONITORING
4 days ago - at 08/20/2026 06:22AM
A fix has been implemented, and we are monitoring the results. Fleetio's Auto Approval Automation functionality should now be functioning as expected.
IDENTIFIED
5 days ago - at 08/19/2026 08:21PM
The issue affecting Fleetio’s Auto Approval Functionality remains temporarily disabled while a fix is in progress. This functionality should not be manually turned back on while under maintenance.
If your account had a Repair Order impacted by this issue, our Customer Success team will reach out to you directly with additional details.
Repair Orders can still be manually approved in the interim. We will continue to update you as progress is made.
IDENTIFIED
5 days ago - at 08/19/2026 03:29PM
Update – Issue Identified
We have identified the issue with our Auto-Approve Repair Orders Within Auto Approval Limit Functionality.
Auto Approval Automation will remain paused for unscheduled maintenance while we work on a resolution. This functionality should not be manually turned back on while under maintenance.
Our team is actively working to restore full functionality as quickly as possible. During this time, Auto Approval may be temporarily unavailable.
Repair Orders can still be manually approved in the interim. We will continue to update you as progress is made.
IDENTIFIED
5 days ago - at 08/19/2026 03:09PM
We have identified an issue with our Auto Approval Automation functionality. Auto Approval Automation will be paused for unscheduled maintenance.
Our team is actively working to restore full functionality as quickly as possible. During this time, Auto Approval may be temporarily unavailable.
Repair Orders can still be manually approved in the interim.
We apologize for any inconvenience and appreciate your patience. We will provide an update as soon as more information becomes available.
INVESTIGATING
5 days ago - at 08/19/2026 02:51PM
We are currently investigating an issue with our Auto Approval Automation functionality. While this is being investigated, Auto Approval Automation will be paused for unscheduled maintenance.
Our team is actively working to restore full functionality as quickly as possible. During this time, Auto Approval may be temporarily unavailable.
Repair Orders can still be manually approved in the interim.
We apologize for any inconvenience and appreciate your patience. We will provide an update as soon as more information becomes available.
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