Fleetio experienced a ~1.4-hour incident where repair orders displayed stale data, causing some service entries to show outdated information and delaying related invoice and payment processing. The issue affected the Fleetio Web Application and API. The investigation concluded with repair orders confirmed fully operational and all data brought up to date.
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We've concluded our investigation and determined that repair orders are fully operational with all data now up to date.
We are investigating an issue leading to stale data in repair orders. As a result, some repair orders and service entries may not reflect the latest information, and related invoice or payment processing may be delayed. We will continue to update you as this is looked into.
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