Outage in Flexera

IT Visibility - NA – Data Processing has been Delayed

Resolved Minor
July 08, 2022 - Started over 3 years ago - Lasted 3 days
Official incident page

Incident Report

Issue: Due to a processing backlog, customers may experience delays before inventory data is visible. Data may be up to 5 hours out of date—no impact on EMEA customers. Priority: 2 Restoration activity: Technical teams have been engaged and are currently investigating.
Components affected
Flexera IT Visibility

Need to monitor Flexera outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 07/10/2022 04:54AM

The backlog processing is still ongoing as we continue to monitor the progress.

MONITORING over 3 years ago - at 07/09/2022 01:53AM

Technical staff detected some additional anomalies that may have caused further delays. The backlog processing has resumed normally again, and we are continuing to monitor the environment.

MONITORING over 3 years ago - at 07/08/2022 04:19PM

Technical teams have performed additional health checks and have confirmed that services are back online. The data processing has also resumed successfully. We are monitoring the environment for the backlog to clear.

IDENTIFIED over 3 years ago - at 07/08/2022 04:02PM

After further investigation, technicians found that one of the database servers was down. The support team has restarted the impacted server, and services have started to come back online.

INVESTIGATING over 3 years ago - at 07/08/2022 03:00PM

Issue: Due to a processing backlog, customers may experience delays before inventory data is visible. Data may be up to 5 hours out of date—no impact on EMEA customers.

Priority: 2

Restoration activity:
Technical teams have been engaged and are currently investigating.

Latest Flexera outages

Snow Software - All Regions - Service Unavailability - 1 day ago
Cloud Management Platform - NAM - Self-Service , CWF, and CM Shard 3 & 4 - Performance Degradation - 3 days ago
Flexera One – ITV & CLM – NAM – Performance Issues with Power BI Reports - 9 days ago
Flexera One Platform - Multiple Regions - Service Disruption - 11 days ago
Flexera One - IT Asset Management - NAM - Menu items not loading - 11 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook