Outage in Flexera

Flexera One - IT Asset Management - NAM- License data out of date

Resolved Major
August 16, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Incident Description: Our teams are currently investigating an issue impacting our IT Asset Management platform in the North America region. Some customers may be seeing outdated license information as a result. Priority: P2 Restoration activity: Our technical teams are actively involved and have identified the cause. They are exploring potential solutions to rectify the issue as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/16/2024 01:34PM

This incident has been resolved.

MONITORING 4 months ago - at 08/16/2024 01:12PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 08/16/2024 12:57PM

Incident Description:
Our teams are currently investigating an issue impacting our IT Asset Management platform in the North America region. Some customers may be seeing outdated license information as a result.

Priority: P2

Restoration activity:
Our technical teams are actively involved and have identified the cause. They are exploring potential solutions to rectify the issue as quickly as possible.

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