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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Incident Description:
Our teams are currently investigating an issue impacting our IT Asset Management platform in the North America region. Some customers may be seeing outdated license information as a result.
Priority: P2
Restoration activity:
Our technical teams are actively involved and have identified the cause. They are exploring potential solutions to rectify the issue as quickly as possible.
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