Flexera One - IT Visibility/Technology Intelligence - EU Region - Dashboards, Reports, and APIs Unavailable

Our technical team has taken action to bring services back online, and our third-party service provider has addressed the underlying issue. Services have returned to a stable state.

We will continue to monitor to ensure ongoing stability. This incident is now resolved.

Incident Description: We are currently experiencing an issue affecting Flexera One IT Visibility Dashboards, Reports, and Export APIs (including Technology Intelligence) in the EU region. While the platform remains accessible, customers may encounter difficulties accessing dashboards, generating reports, and using API services. Power BI out-of-the-box (OOTB) reports may also be affected.

Priority: P2

Restoration Activity: The issue has been identified as originating from a third-party service provider, which is currently experiencing an outage. The service provider is actively investigating and working to resolve the issue. We are closely monitoring their progress and will provide updates as more information becomes available.