Outage in Flexera
Flexera One - EU - Access unavailable
Resolved MajorIncident Report
Summary AI Generated
**Flexera One EU Access Outage – September 23, 2026** A P1 incident lasting approximately 1.7 hours disrupted access to Flexera One's EU environment, affecting the IT Asset Management EU Login Page and IT Visibility EU. EU-based customers were unable to access these services during the outage. Access was restored and confirmed stable, with a post-mortem planned to identify the root cause and corrective actions.
Incident Description: We are currently investigating an issue affecting access to our services in the EU environment. Customers in the EU may experience issues accessing the service.
Priority: P1
Restoration Activity: Our technical teams are actively investigating the issue as a priority and working to restore normal service as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 09/23/2026 11:43AM
Our teams have continued to monitor the platform and have observed no recurrence of the issue. This incident is now resolved. We will continue our investigation to determine the underlying root cause and identify appropriate corrective actions. Further details will be provided in the post-mortem report.
MONITORING
about 9 hours ago - at 09/23/2026 10:24AM
The services have been restored, and access is now functioning as expected. Our teams are closely monitoring the platform to ensure continued stability.
INVESTIGATING
about 9 hours ago - at 09/23/2026 10:05AM
Incident Description: We are currently investigating an issue affecting access to our services in the EU environment. Customers in the EU may experience issues accessing the service.
Priority: P1
Restoration Activity: Our technical teams are actively investigating the issue as a priority and working to restore normal service as quickly as possible.
Latest Flexera outages
Flexera One- IT Asset Management - NAM - Service unavailable - about 12 hours ago
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Flexera - EU - Policies/Automation Unavailable - 8 days ago
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