Outage in Floify

SMS Delivery Issues via Twilio

Resolved Minor
September 29, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing a partial outage with our SMS provider, Twilio, which is impacting text message delivery across certain mobile networks, including T-Mobile. Some text messages (including notifications and access codes) may fail to send or be delayed. Our team is actively monitoring Twilio’s status and will provide updates as more information becomes available. If you are having issues receiving the code for Multi-Factor Authentication (MFA), you may need to wait longer than normal. If the code does not deliver, request an MFA reset through your standard channel. Thank you for your patience while we work with Twilio to resolve this issue.
Components affected
Floify System

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/29/2025 09:06PM

This issue is resolved

MONITORING about 1 month ago - at 09/29/2025 06:13PM

We received report that this is potentially resolved, but that Twilio is monitoring for recurrence of issue.

MONITORING about 1 month ago - at 09/29/2025 04:26PM

We are currently experiencing a partial outage with our SMS provider, Twilio, which is impacting text message delivery across certain mobile networks, including T-Mobile. Some text messages (including notifications and access codes) may fail to send or be delayed.

Our team is actively monitoring Twilio’s status and will provide updates as more information becomes available. If you are having issues receiving the code for Multi-Factor Authentication (MFA), you may need to wait longer than normal. If the code does not deliver, request an MFA reset through your standard channel.

Thank you for your patience while we work with Twilio to resolve this issue.

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