FloQast experienced a major outage lasting 1.1 hours where US region users encountered "Something Went Wrong" errors when attempting to access or login to the application. The issue was isolated to the US region while AU and EU customers remained unaffected. The engineering team deployed a fix and fully resolved the incident, restoring normal access for all US customers.
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This incident has been fully resolved. US customers can access FloQast as normal.
A Root Cause Analysis will be published on this page shortly. We apologize for the disruption and thank you for your patience.
We are continuing to monitor for any further issues.
A fix has been deployed for the issue affecting US customers. We are actively monitoring to confirm full stability.
We are continuing to investigate this issue. We have identified that this issue is isolated to our US region. Customers in the AU and EU regions have been confirmed as fully operational.
We are aware of an issue causing an "Something Went Wrong" error for users attempting to access FloQast. Users may be unable to load the application or see an unexpected error on login.
Our engineering team has been alerted and is actively investigating.
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