Outage in FloQast
Request Agent Dashboard and Evidence Request Load Failures
Resolved MajorIncident Report
Summary AI Generated
FloQast's Request Agent dashboard experienced loading failures for 1.8 hours, causing pages to load endlessly when users attempted to access the dashboard. The issue affected the Checklist component and impacted users across US, EU, and AU regions. The incident was resolved by applying database fixes, with US and EU regions restored first, followed by the AU database.
We are currently investigating an issue affecting Request Agent. Users attempting to access the Request Agent dashboard page may find the page loading endlessly.
Components affected
FloQast ChecklistTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/12/2026 08:59PM
This incident has been resolved.
MONITORING
6 days ago - at 05/12/2026 08:49PM
A fix has been applied to the US and EU databases and both are operating normally. We are continuing to work on restoring full functionality for the AU database. We will provide a further update once AU has been resolved.
IDENTIFIED
6 days ago - at 05/12/2026 07:39PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
6 days ago - at 05/12/2026 07:21PM
We are continuing to investigate this issue.
INVESTIGATING
6 days ago - at 05/12/2026 07:13PM
We are currently investigating an issue affecting Request Agent. Users attempting to access the Request Agent dashboard page may find the page loading endlessly.
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