Outage in Flow XO

DNS Outage Affecting Service

Resolved Minor
August 23, 2022 - Started over 2 years ago
Official incident page

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Outage Details

Our upstream service provider has announced they are experiencing a DNS outage that is affecting our service as well. We will monitor closely and update with information as it becomes available. If you want to follow along with our service providers updates you may do so as well here: https://status.heroku.com/incidents/2453
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/24/2022 02:30AM

This incident has been resolved.

MONITORING over 2 years ago - at 08/24/2022 12:57AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 08/24/2022 12:24AM

From our service provider:

Upon further investigation, our engineers found the issue started at 17:54 UTC Aug 23rd. Our engineers are in communication with our upstream DNS provider and are currently working to fix the issue. We will be providing updates on a 1 hour cadence.

The service provider they are talking about is Cloudflare - we continue to monitor, this outage seems to be affecting large sections of the internet.

INVESTIGATING over 2 years ago - at 08/23/2022 11:23PM

Our upstream service provider has announced they are experiencing a DNS outage that is affecting our service as well. We will monitor closely and update with information as it becomes available. If you want to follow along with our service providers updates you may do so as well here: https://status.heroku.com/incidents/2453

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