Outage in Flowroute

Intermittant Inbound Call Failures AT&T

Resolved Major
January 14, 2025 - Started 9 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are actively working with our peer networks to address the intermittent inbound call failures affecting AT&T customers, specifically in Southeast Florida, including the Miami and Melbourne areas. This issue appears to be localized to that region. We will continue to monitor the situation and provide updates as we receive them.
Components affected
Flowroute Inbound Voice

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/14/2025 07:48PM

This incident has been resolved.

MONITORING 9 months ago - at 01/14/2025 06:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 months ago - at 01/14/2025 05:04PM

Our peer networks have identified the issue and are working on a fix.

INVESTIGATING 9 months ago - at 01/14/2025 04:00PM

We are continuing to work with our peer networks to address this issue.

INVESTIGATING 9 months ago - at 01/14/2025 03:01PM

We are actively working with our peer networks to address the intermittent inbound call failures affecting AT&T customers, specifically in Southeast Florida, including the Miami and Melbourne areas. This issue appears to be localized to that region. We will continue to monitor the situation and provide updates as we receive them.

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