Outage in Fluccs status page
cPanel Licence Update Failures
Resolved Minor
July 08, 2026 - Started 27 days ago
- Lasted about 1 hour
Incident Report
We are currently investigating a known issue affecting cPanel licence updates globally, causing unexpected licence verification errors. We have contacted cPanel support and are closely monitoring the situation while they work on a resolution.
Here is the official link to the incident from cPanel:
https://support.cpanel.net/hc/en-us/articles/41816676353943-cPanel-License-Update-Failures-July-8th-2026
##### Description of Incident
Investigating and monitoring upstream cPanel licence update failures and liaising with cPanel support for a permanent resolution.
##### Affected Services:
- All cPanel shared servers
##### Impact
Clients may experience licence warnings or temporary interruptions when attempting to access control panel services (cPanel/WHM).
All active hosted websites and databases seem to remain fully operational and unaffected.
However, email services on these servers are affected; inbound and outbound email connectivity may fail entirely as the system is currently refusing password authentication due to the licence error.
##### Questions?
If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.
Here is the official link to the incident from cPanel:
https://support.cpanel.net/hc/en-us/articles/41816676353943-cPanel-License-Update-Failures-July-8th-2026
##### Description of Incident
Investigating and monitoring upstream cPanel licence update failures and liaising with cPanel support for a permanent resolution.
##### Affected Services:
- All cPanel shared servers
##### Impact
Clients may experience licence warnings or temporary interruptions when attempting to access control panel services (cPanel/WHM).
All active hosted websites and databases seem to remain fully operational and unaffected.
However, email services on these servers are affected; inbound and outbound email connectivity may fail entirely as the system is currently refusing password authentication due to the licence error.
##### Questions?
If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.
Components affected
Fluccs status page Shared servers (Fluccs) Fluccs status page Shared servers (Exigent)Trusted by 1,000+ teams
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27 days ago - at 07/08/2026 10:45PM
We are currently investigating a known issue affecting cPanel licence updates globally, causing unexpected licence verification errors. We have contacted cPanel support and are closely monitoring the situation while they work on a resolution.
Here is the official link to the incident from cPanel:
https://support.cpanel.net/hc/en-us/articles/41816676353943-cPanel-License-Update-Failures-July-8th-2026
##### Description of Incident
Investigating and monitoring upstream cPanel licence update failures and liaising with cPanel support for a permanent resolution.
##### Affected Services:
- All cPanel shared servers
##### Impact
Clients may experience licence warnings or temporary interruptions when attempting to access control panel services (cPanel/WHM).
All active hosted websites and databases seem to remain fully operational and unaffected.
However, email services on these servers are affected; inbound and outbound email connectivity may fail entirely as the system is currently refusing password authentication due to the licence error.
##### Questions?
If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.
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