Outage in Fluxx
Report & Card Exports Stuck in “New” Status
Resolved MinorIncident Report
We are investigating an issue where report and card exports (including Excel exports) are not downloading and remain stuck in a “New” state within the Jobs Queue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 01/24/2026 12:34AM
The backlog of report jobs has fully cleared, and all scheduled and ad hoc reports are now processing normally.
MONITORING
2 days ago - at 01/23/2026 08:22PM
New report jobs are now processing normally. We are currently working through a backlog of earlier queued jobs, which may take time to fully clear.
IDENTIFIED
2 days ago - at 01/23/2026 07:29PM
We have identified the root cause of the issue and are working on implementing a fix.
INVESTIGATING
2 days ago - at 01/23/2026 07:12PM
We are investigating an issue where report and card exports (including Excel exports) are not downloading and remain stuck in a “New” state within the Jobs Queue.
Latest Fluxx outages
Degraded performance for US customers - 3 months ago
Jira Outage - 3 months ago
Grantelligence SSO impacted in US regions - 4 months ago
Scheduled Maintenance for Production RDS Instance - 5 months ago
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