Outage in Fly.io

Deployments fail to load metadata from docker.io

Resolved Major
September 20, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Deployments that build new images are failing with errors like: ERROR [internal] load metadata for docker.io... We're investigating the issue now. The failed deployments do not impact existing machines and nomad allocs. They only prevent new changes from getting deployed.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/20/2023 08:48AM

This incident has been resolved.

MONITORING over 1 year ago - at 09/20/2023 07:45AM

We restarted our registry mirror that proxies requests to docker.io, and that cleared up the issue. Our metrics show deployments are working again. We'll continue to monitor for a bit to make sure this doesn't recur.

This issue impacted deployments that built images and required one or more images from docker.io. This impacted deployment between 2023-09-20 4:05 UTC and 7:40 UTC.

INVESTIGATING over 1 year ago - at 09/20/2023 07:12AM

Deployments that build new images are failing with errors like:

ERROR [internal] load metadata for docker.io...

We're investigating the issue now.

The failed deployments do not impact existing machines and nomad allocs. They only prevent new changes from getting deployed.

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