Outage in Fly.io

Deployments fail to load metadata from docker.io

Resolved Major
September 20, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Deployments that build new images are failing with errors like: ERROR [internal] load metadata for docker.io... We're investigating the issue now. The failed deployments do not impact existing machines and nomad allocs. They only prevent new changes from getting deployed.
Components affected
Fly.io Deployments Fly.io Docker Registry
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/20/2023 08:48AM

This incident has been resolved.

MONITORING over 1 year ago - at 09/20/2023 07:45AM

We restarted our registry mirror that proxies requests to docker.io, and that cleared up the issue. Our metrics show deployments are working again. We'll continue to monitor for a bit to make sure this doesn't recur.

This issue impacted deployments that built images and required one or more images from docker.io. This impacted deployment between 2023-09-20 4:05 UTC and 7:40 UTC.

INVESTIGATING over 1 year ago - at 09/20/2023 07:12AM

Deployments that build new images are failing with errors like:

ERROR [internal] load metadata for docker.io...

We're investigating the issue now.

The failed deployments do not impact existing machines and nomad allocs. They only prevent new changes from getting deployed.

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