Fly.io's Sprites service in the SIN region experienced elevated 500/internal server error rates for 2 hours, affecting users accessing sprites in that region or making Sprites API requests from SIN. The engineering team implemented a fix that normalized error rates, and the incident was fully resolved after monitoring confirmed complete recovery.
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This incident has been resolved.
A fix has been implemented and we are seeing error rates for sprites in SIN normalize. We are continuing to monitor to ensure full recovery.
We are investigating elevated 500 / internal server error rates with Sprites in the SIN region. Users may see increased errors when accessing sprites located in this region, or for requests to the Sprites API originating from SIN
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