Outage in FMX

Reporting dashboards outage

Resolved Major

April 24, 2023 - Started about 3 years ago - Lasted about 5 hours
Official incident page

Incident Report

We have identified an issue with our reporting dashboards. We are investigating solutions for a fix. We anticipate that reporting dashboards should be up in a few hours. We'll update this message as we progress on this issue. We apologize for the inconvenience.

Components affected

FMX Reporting Dashboards

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 04/24/2023 05:36PM

This incident has been resolved.

MONITORING about 3 years ago - at 04/24/2023 04:01PM

A fix has been implemented, and we're monitoring the results.

IDENTIFIED about 3 years ago - at 04/24/2023 01:56PM

We have identified a fix for this issue. We are working on testing the fix now. We'll update this message once our fix passes testing and is out for release. We still anticipate that reporting dashboards should be up in a couple of hours.

INVESTIGATING about 3 years ago - at 04/24/2023 12:16PM

Latest FMX outages

Cloud service provider disruption - 6 months ago

Disruption of Service - 7 months ago

General slowness with the API - 7 months ago

Temporary Downtime During Update - about 1 year ago

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