Outage in FMX

Logging in to Mapping results in a 502 error

Resolved Major
November 19, 2024 - Started about 1 month ago - Lasted 21 minutes
Official incident page

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Outage Details

We're currently investigating reports of customers that are receiving a 502 error while logging into Mapping and Mobile.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/19/2024 07:25PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/19/2024 07:18PM

We have implemented a fix and are continuing to monitor.

IDENTIFIED about 1 month ago - at 11/19/2024 07:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 11/19/2024 07:09PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 11/19/2024 07:06PM

We're currently investigating reports of customers that are receiving a 502 error while logging into Mapping and Mobile.

Latest FMX outages

Database failover - about 2 months ago
Degraded performance - about 1 year ago
Reporting dashboards outage - over 1 year ago

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