Outage in Foleon

SSO unavailable for certain partner accounts

Resolved Minor
March 31, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of an issue where SSO login may not work for users from agency partner accounts. Our team is investigating, and we will provide updates as soon as possible. Thank you for your patience.
Components affected
Foleon Platform
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/31/2025 10:18AM

The SSO issue has been resolved. Access should return to normal as systems propagate the change. Thank you for your patience!

IDENTIFIED about 1 month ago - at 03/31/2025 09:32AM

We have identified that the SSO issue affects a very small number of customers with specific configurations. As a workaround, users can log in using email and password if their account allows it.

IDENTIFIED about 1 month ago - at 03/31/2025 08:12AM

We are aware of an issue where SSO login may not work for users from agency partner accounts. Our team is investigating, and we will provide updates as soon as possible. Thank you for your patience.

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