Outage in Follow Up Boss

Widespread service disruption

Resolved Minor

January 28, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing an intermittent service disruption. We have identified the underlying issue and are working to put preventative solutions in place for the future. This disruption can affect a broad number of customers and features of Follow Up Boss, though we expect customer impact to be low from this point forward. Users should monitor this page for updates while we restore service as we will post updates here as they become available.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/29/2026 12:28AM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 01/28/2026 10:53PM

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