Outage in Fond
Possible delay of Milestone Recognitions
Resolved Minor
November 18, 2021 - Started almost 4 years ago
Official incident page
Official incident page
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Outage Details
We are currently investigating the issue. It impacts some, but not all accounts.
Latest Updates ( sorted recent to last )
RESOLVED
almost 4 years ago - at 11/24/2021 11:22PM
Users who did not receive their milestone recognition have now received them.
MONITORING
almost 4 years ago - at 11/19/2021 01:15AM
A fix has been released and we will monitor to make sure all milestone recognitions go out as planned over the next day.
IDENTIFIED
almost 4 years ago - at 11/18/2021 06:17PM
The issue has been identified and we are working on a fix.
INVESTIGATING
almost 4 years ago - at 11/17/2021 11:26PM
We are currently investigating the issue. It impacts some, but not all accounts.
Latest Fond outages
Android App issues - over 1 year ago
Delays in our Slack app - over 2 years ago
Investigating issues with displaying catalog items on mobile - almost 3 years ago
Site is not accessible for valid logged in users - about 4 years ago
Intermittent failures when order certain egift cards - over 5 years ago
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