Outage in FoodLogiQ

AS2 Server Upgrade In Progress

Resolved Minor

August 27, 2025 - Started 5 months ago - Lasted 1 day
Official incident page

Incident Report

Action Necessary for Traceability Customers - Suppliers who use AS2 file transfers must either update their AS2 connection string or provide an updated certificate, depending on their configuration. Trustwell is currently migrating all AS2 connections to a new server as part of a system-wide infrastructure upgrade. Immediate action is required to maintain uninterrupted AS2 file transfers. Please contact support@trustwell.com with any questions.

Components affected

FoodLogiQ AS2 Service

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 08/28/2025 03:03PM

This incident has been resolved.

MONITORING 5 months ago - at 08/27/2025 01:50PM

Action Necessary for Traceability Customers - Suppliers who use AS2 file transfers must either update their AS2 connection string or provide an updated certificate, depending on their configuration.

Trustwell is currently migrating all AS2 connections to a new server as part of a system-wide infrastructure upgrade. Immediate action is required to maintain uninterrupted AS2 file transfers.

Please contact support@trustwell.com with any questions.

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