Outage in Forage

Service Impairment

Resolved Major

February 10, 2026 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently addressing a disruption in our Electronic Benefit Transfer (EBT) transaction processing capabilities. Our technical team is actively working to rectify the situation.

Components affected

Forage Checkout API

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/10/2026 10:10PM

All services have recovered and have been operating without error since 22:00 UTC

MONITORING 2 months ago - at 02/10/2026 09:56PM

AWS has deployed a resolution to the CloudFront DNS issue and we are seeing increased request success rates. We will continue to monitor and update until systems have fully recovered.

IDENTIFIED 2 months ago - at 02/10/2026 09:18PM

We have determined that AWS is having CloudFront DNS resolution issues that are affecting new card registration. We will continue to monitor and provide updates.

IDENTIFIED 2 months ago - at 02/10/2026 09:02PM

We have identified the issue and are validating a fix

IDENTIFIED 2 months ago - at 02/10/2026 08:46PM

We are currently addressing a disruption in our Electronic Benefit Transfer (EBT) transaction processing capabilities. Our technical team is actively working to rectify the situation.

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