Outage in Form3 Staging

#15830 - Degradation to Bacs Service Simulator

Resolved Minor

March 25, 2021 - Started almost 5 years ago - Lasted less than a minute
Official incident page

Incident Report

From 10:30 - 14:00 UTC, Form3 experienced an impact on the Bacs service simulator. We have investigated the issue and can confirm that customers using the Bacs simulator during this time, may have experienced payment processing latency or payment failures in some instances. The service has since recovered and after a period of monitoring, our Incident Response Team has confirmed there is no ongoing impact.

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Latest Updates ( sorted recent to last )

RESOLVED almost 5 years ago - at 03/25/2021 03:09PM

From 10:30 - 14:00 UTC, Form3 experienced an impact on the Bacs service simulator.

We have investigated the issue and can confirm that customers using the Bacs simulator during this time, may have experienced payment processing latency or payment failures in some instances.

The service has since recovered and after a period of monitoring, our Incident Response Team has confirmed there is no ongoing impact.

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