Outage in Form3 Staging
INC465496 - Degradation Form3 - UK Instant Simulator
Resolved MinorIncident Report
We have identified an issue impacting the FPS Direct simulator.
Our engineers are currently investigating and further details will be posted as the investigation progresses
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Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 06/18/2026 11:58AM
The issue affecting FPS Simulator has been resolved.
We have confirmed, following a period of monitoring, that the service has returned to normal processing and no further degradation has been observed.
Further details will be provided in the postmortem in due course.
IDENTIFIED
about 20 hours ago - at 06/18/2026 09:54AM
We have applied a temporary fix. The FPS Simulator has returned to normal processing times.
We will provide a further update as more information becomes available.
INVESTIGATING
about 22 hours ago - at 06/18/2026 08:27AM
We are continuing to investigate issues affecting the FPS Simulator.
As a result, payment processing may experience failures or increased processing times. We will provide further updates as more information becomes available.
INVESTIGATING
about 22 hours ago - at 06/18/2026 08:17AM
We have identified an issue impacting the FPS Direct simulator.
Our engineers are currently investigating and further details will be posted as the investigation progresses
Latest Form3 Staging outages
INC376826 - Outage to the Form3 - US Instant Simulator - about 1 year ago
INC367758 Staging Environment Unavailable in Ramwong - over 1 year ago
INC305853 Staging Environment Unavailable - almost 2 years ago
INC133964 - Degradation to Form3 - UK Instant - Direct (API) Simulator - almost 3 years ago
#107765 - Degradation to the FPS Simulator - about 3 years ago
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